There are quite a few blogs and vlogs out there that either criticize or make fun of call center reps - particularly those reps who have a foreign accent. I won't even post links to these blogs and vlogs as examples because I don't want to encourage or add to their viewing numbers - they irritate me so much.
However, I was pleasantly surprised to find one blogger who shows some empathy and respect for these reps. It's really refreshing to read his comments which you can find here.
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